Better Wi-Fi experience on the way for Ocean Lakes guests

Ocean Lakes is working to provide a better Wi-Fi experience for our camping guests, with crews busy this month installing new equipment.

The new equipment will improve the Wi-Fi connection in the campground. Demand on the network has quickly increased as guests use multiple devices and stream shows and movies.

The new system, which will double the amount of equipment to better handle the volume, is expected to be up and running before spring break.

“Guests will simply have a much better Wi-Fi experience,” said George Burton, Ocean Lakes IT expert.

Crews are installing new equipment, moving from section to section in the campground. Sections will be without Wi-Fi for a couple of days as the new equipment is installed.

Guests still will be able to connect to Wi-Fi in other spots in the campground, including the Meet n Eat, Café and Recreation Center.

Guests can keep an eye out for the new SSID connection, which will be dubbed “Starfish.” You can start using that connection once it starts appearing as an available network. There will be no password required at this time.

The new system will work in the camping sections of the campground. Annual lease site holders will still have to arrange for their own Wi-Fi service.

Thanks for your patience as we work to improve the network and provide a better Wi-Fi experience for our guests.


Conversion to all-digital TV | What you need to know

We are getting some questions about the conversion to all digital TV, which is still more than a year away in the Myrtle Beach area.

Spectrum (formerly Time Warner Cable) plans to go to an all-digital signal, which will require users to have a digital adaptor to continue to see their favorite TV channels. The conversion in the Myrtle Beach area is planned for mid-2018, a Spectrum official said Thursday.

Until that conversion, annual lease site holders do not need the digital adapters to get their channels.

Other tidbits about the digital conversion to know:

n  When Time Warner makes the switch to digital, customers in annual lease sites at Ocean Lakes must have a digital box for each TV in their house. Two boxes are included free with the lease. Customers can pick those up from the Spectrum office. (The closest Spectrum office to Ocean Lakes is in Garden City Beach at 2520 U.S. 17 South, Unit 10 in the Oasis Plaza).
n  The digital conversion will NOT affect campsites. Campers will still be able to watch TV without a digital converter.
n  Ocean Lakes does not have the digital boxes and will not be getting any. You will need to contact Spectrum.

Still have questions? Contact Spectrum at 1-844-725-4318. TIP: When asked for your address, give the Ocean Lakes mailing address (6001 S. Kings Highway, Myrtle Beach, SC 29575) and your site number as the “apartment number.”

We’ll keep you updated as we learn more.