Ocean Lakes

Wherever you travel, Wi-Fi is often an issue. But, Ocean Lakes has invested greatly to improve guests' experience and meet guests' needs. We understand many people work on the road, so logging in and checking email is important. However, work is different from streaming games or HD movies.  Let me grab a Teammate to join the conversation this week to better explain the new and improved Wi-Fi! This week, on Campground Conversations, we are diving into the tech world and going in-depth about our most recent Wi-Fi upgrades with George, our IT and Communications Technician. Meet George – He is a one-man band, has many talents, and knows a lot about a lot around here.   Here’s what George had to say on the NEW Wi-Fi upgrades and the “how to” for when you arrive on your site | Here Is What We Did |  Ocean Lakes has gone from DSL to Fiber Optics. This helps increase data speed and gives our guests options for a more robust performance.  Free Wi-Fi...

Time To Reminisce |   Last April, we introduced the new campsite Wi-Fi Tiered Access Program, which was to help with the data throughout and allow campers to upgrade their experience, if desired. By requiring campsite guests to log into the Wi-Fi system, it allowed us to restrict the Wi-Fi system in camping areas for usage by our camping guests, which improved throughout by limiting the users able to access the system. There was some confusion about the main goal of this new program. Guests were upset they were not getting their desired signal strength; however, the upgrade was to initially improve the data speed. Some guests were upset that their signal strength was not improved with these changes, but no changes were made at that time that would have improved coverage. Let’s Be Clear | In the camping industry, Wi-Fi is a challenge. Signal strength can be affected by the construction material of your RV, inclement weather, trees, and nearby structures. Internet speeds ca...

Listen up, Ocean Lakes Campers, we hear you! We know that sometimes the Wi-Fi speed in the campground can be a little frustrating. We listened to you, we heard you, and we are making some big changes that we hope makes Campsite Wi-Fi better. How? We are rolling out a NEW Wi-Fi Tiered Program on Monday, April 8 th . Yes, we will still have FREE Wi-Fi! But we will offer some upgrade options tailored to meet camping guests’ data speed needs (what a tongue twister!). Now with campsite guests logging into the Wi-Fi system, we have locked down the system saving the Wi-Fi access points and data speed. We need to make one thing crystal clear: This new system helps data speed - Signal reception may still be a challenge for some campers/RV units.  So, here’s the scoop on Tiered Wi-Fi and the “how to” for when you arrive on your campsite. Free Wi-Fi For All Guests | Rest assured, we will still offer FREE Wi-Fi for ALL guests. Visit the Wireless Zones...